Shipping Policy
At Genstreet, we aim to deliver your orders as quickly and safely as possible.
Order Processing
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on Sundays or public holidays.
During high-demand periods, drops, or sales, processing times may be slightly extended.
Shipping Timeline
Estimated delivery time after dispatch:
• Metro cities: 3–5 business days
• Other locations: 5–8 business days
Delivery timelines may vary depending on your location, courier partner, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges are free in India.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS.
You can use this link to track the status of your delivery.
Incorrect Address
Please ensure that your shipping address and contact details are correct.
Genstreet will not be responsible for delivery delays or order loss due to incorrect or incomplete address details.
Delayed or Lost Orders
If your order is delayed beyond the estimated timeline or appears lost in transit, please contact us at:
📧 support@genstreet.in
We will assist you in resolving the issue as quickly as possible.
International Shipping
Currently, Genstreet ships only within India.
International shipping is not available at this time.